In Summary:

You will be dealing with career professionals who are persistent in their commitment to excellence within the office product industry. This business-to-business on-line ordering system is an example of our firm commitment to serve your needs most effectively and as efficiently as possible.

Additionally, you can expect all office products orders, placed by 4:00 PM (MST), will be entered and scheduled for delivery the following business day. If for any reason we can not meet these standards, one of our account representatives will contact you with a revised commitment to fulfilling your order.

If your order is to be delivered or shipped outside of our FREE DELIVERY area we will contact you to determine your preferred freight carrier. You will be informed of the anticipated shipping charges, which will be pre-paid and applied to your invoiced order.

What Makes Our On-Line Ordering Process More Effective Than Our Competitors?

Simply put it is how your order is processed from our front door to your front door. Specifically, our on-line ordering system enables us to take your office products order off-line.

What we mean by "off-line" is that our internet ordering system directs your submitted order to your dedicated account representative for review, rather than to a "auto fill/auto backorder" system that would likely generate a partially fulfilled pick ticket in the warehouse.

By taking your order off-line, we now have the opportunity to check stock levels on the requested products, call our clients with a recommend substitute item that might offer a lower price point. We look for unusual product numbers that don't seem appropriate for your usual order. If we see something that seems out of the ordinary with your order, once again we will contact you to assure the accuracy of your order.

Once your order has been reviewed, it is taken "on-line" for prompt processing and fulfillment. We realize that our additional efforts to assure the accuracy of your order take time; however we also realize doing it right the first time is paramount to our mutual success.

The Write Stuff, Inc.